You have the right to request deletion of your Nexus account and associated personal data at any time. We offer two methods:
Open NexusMobile and sign in
Go to Settings → Account
Tap Delete Account in the Danger Zone section
Confirm the deletion by entering your password
Send an email to support@nexuspos.truvisiontech.com.au with the subject line “Account Deletion Request” and include:
Business transaction records (orders, payments, shifts) are retained by your employer as required for tax and regulatory compliance under the Tax Administration Act 1953. These records are anonymised — your personal identity is removed but the transaction data remains available to the tenant administrator.
Account deletion requests are processed within 30 days. You will receive a confirmation email once deletion is complete.
TruVision Technologies Pty Ltd
Email: support@nexuspos.truvisiontech.com.au
Privacy Officer: privacy@truvisiontech.com.au